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Independent Review

INFINITI HR Review 2026

Maryland-based national PEO built around franchise and hospitality employers

Founded: 2008·Best for: 1 to 500 employees (sweet spot: 20 to 250 across multiple units)·PEPM or percentage of wages, quoted per client

Our take

INFINITI HR is a sensible shortlist candidate when the workforce is multi-unit, hourly and higher-risk, which is exactly the profile the large national PEOs price aggressively or decline outright. The franchise orientation is real rather than marketing, and the willingness to quote very small or single-employee accounts fills a gap most of the market ignores. Our one substantive caution is the credential picture: the IRS CPEO listing is solid and current, but we could not find INFINITI HR in ESAC's accredited PEO directory even though ESAC accreditation appears in the company's own boilerplate, so we ask for a current certificate of financial assurance before recommending them to a buyer whose CFO weights that. Expect to work across a few different systems rather than one consolidated platform, and expect to negotiate pricing, because nothing is published.

What INFINITI HR does well

  • On the IRS CPEO list continuously since October 2018, so federal payroll tax liability transfers under section 3511
  • Genuine franchise practice, including an International Franchise Association membership and a dedicated franchise division office in Scottsdale
  • Writes hospitality, construction and other higher-risk classes that many national PEOs will not quote
  • Will write very small accounts, down to a single W-2 employee
  • Flexible commercial terms: PEPM or a percentage of wages, plus EOR and ASO options alongside the PEO

Watch-outs and limitations

  • Not listed in the ESAC accredited PEO directory, despite ESAC accreditation appearing in the company's own marketing boilerplate
  • Service is delivered across several separate systems (payroll, time, benefits) rather than one platform
  • No published pricing, worksite employee count or client count
  • Reporting and performance management are thin compared with mid-market PEOs

✓ Best for

Franchise groups and multi-unit operators

Hotel, restaurant and other hospitality employers

Blue-collar and higher-risk workforces national PEOs decline

Small employers, including single-employee companies

⚠ Not ideal for

Buyers who require ESAC accreditation

Tech-first buyers who want one unified platform

White-collar firms that want deep performance and talent modules

Our ratings

Technology platform3/5
Service quality3/5
Benefits access3/5
Compliance depth3/5

Quick facts

Founded
2008
Pricing model
PEPM or percentage of wages, quoted per client
Typical cost
Quoted per client; not published
Best company size
1 to 500 employees
Contract flexibility
Annual agreements typical; confirm notice and exit terms in the CSA

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