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Independent Review

Helpside Review 2026

Family-owned Intermountain West PEO for small businesses; formerly A Plus Benefits, rebranded in 2017

Founded: 1990·Best for: 20 to 150 employees (sweet spot: 25 to 100)·Quote-only, typically PEPM or percentage of payroll
The short answer

Helpside is a PEO that quotes companies of 20 to 150 employees (sweet spot: 25 to 100), most often Utah, Idaho, Arizona and Wyoming small businesses. Regional Intermountain West PEO with offices in Utah, Arizona, Idaho and the Kansas City metro, serving 800-plus small business clients with local named service teams. Neither IRS CPEO certified nor ESAC accredited, which is a credential gap worth flagging for finance-led or audit-sensitive buyers.

Our take

Helpside is a credible regional option for small employers in Utah, Idaho, Arizona and Wyoming who want a PEO with people they can actually meet. The service model is genuinely local, the benefits shelf is respectable for a PEO this size, and the 2025 High Road PEO merger deepened their Idaho presence. What we flag every time is the credential stack: they carry NAPEO membership but are neither on the IRS CPEO list nor ESAC accredited, so buyers who need the federal tax-liability shift or bonded financial assurance should look elsewhere. Outside the Intermountain West footprint we usually steer clients to a national PEO instead.

Read our full Helpside review: our score, how it prices, where it is strong, what to check before signing, and who should choose it.

What Helpside does well

  • ✓Deep Utah and Intermountain West roots, with offices in Lindon UT, Phoenix, Meridian ID, Overland Park KS and St. Louis
  • ✓Local named service teams rather than a national call center, which is their stated differentiator
  • ✓Master medical program with six plan options (four PPO, two HDHP) plus dental, vision, supplemental lines and 401(k)
  • ✓Serves more than 800 client companies by its own count, which is real scale for a regional PEO
  • ✓Independent and family-led since founding, so no private equity roll-up churn

Watch-outs and limitations

  • ⚠Not on the IRS CPEO list, so no federal sole-liability tax shift
  • ⚠Not ESAC accredited, so no bonded financial assurance
  • ⚠Footprint is concentrated in the Intermountain West and a handful of expansion metros
  • ⚠No published pricing; everything is quoted per client

✓ Best for

• Utah, Idaho, Arizona and Wyoming small businesses

• Employers wanting a named local service team

• Companies with 20 to 150 employees

• First-time PEO buyers in the Intermountain West

⚠ Not ideal for

• Buyers who require IRS CPEO status

• Buyers who require ESAC accreditation

• Tech-first employers wanting a modern self-service platform

Our ratings

Technology platform3/5
Service quality4/5
Benefits access3/5
Compliance depth3/5

Quick facts

Founded
1990
Pricing model
Quote-only, typically PEPM or percentage of payroll
Typical cost
Quoted per client; not published
Best company size
20 to 150 employees
Contract flexibility
Annual agreements typical; confirm notice and exit terms in the CSA

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Is Helpside the right fit for your company?

Answers come from Helpside’s profile in our directory, verified September 2026.

Who is Helpside a good fit for?

Helpside fits: Utah, Idaho, Arizona and Wyoming small businesses, Employers wanting a named local service team, Companies with 20 to 150 employees and First-time PEO buyers in the Intermountain West. Its published company-size range is 20 to 150 employees (sweet spot: 25 to 100), and it writes Construction, Healthcare, Legal, Senior Living and Professional Services. Regional Intermountain West PEO with offices in Utah, Arizona, Idaho and the Kansas City metro, serving 800-plus small business clients with local named service teams.

Who should not choose Helpside?

Helpside is not the right fit for: Buyers who require IRS CPEO status, Buyers who require ESAC accreditation and Tech-first employers wanting a modern self-service platform. Neither IRS CPEO certified nor ESAC accredited, which is a credential gap worth flagging for finance-led or audit-sensitive buyers.

How is Helpside priced?

Helpside does not publish rates. Pricing model: Quote-only, typically PEPM or percentage of payroll, quoted per client from your census, state mix and workers comp class codes. Contract terms: Annual agreements typical; confirm notice and exit terms in the CSA.

Is Helpside a certified PEO?

No. Helpside is not on the IRS certified PEO (CPEO) list and is not ESAC accredited. Without CPEO status, joining mid-year can restart FICA and FUTA wage bases unless the PEO qualifies as a successor employer, so ask how they handle it.

What are the alternatives to Helpside?

The providers most often compared with Helpside are Stratus HR, Avitus Group and Nextep. The right alternative depends on why you are looking. The usual reason: Neither IRS CPEO certified nor ESAC accredited, which is a credential gap worth flagging for finance-led or audit-sensitive buyers. A free side-by-side puts Helpside next to the PEOs that fit your headcount, states and industry.

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