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Independent Review

DecisionHR Review 2026

St. Petersburg based national PEO for small and mid-sized employers, majority owned by Coalesce Capital since 2025

Founded: 1996·Best for: 1 to 500+ employees per the company's own intake ranges (sweet spot: 10 to 250)·Quote-only, typically PEPM or percentage of payroll depending on the workers' compensation classes

Our take

DecisionHR is a credible regional option for Florida and Southeast employers who want a certified PEO without the pricing of the national brands. The CPEO status is real and verifiable, and the company has been operating under the same brand since 1996, which counts for something in a market with heavy turnover. We flag two things for buyers: there is no ESAC accreditation, so if your CFO or lender asks for that specific financial assurance you should look elsewhere, and the November 2025 majority sale to Coalesce Capital plus back-to-back acquisitions mean you should ask directly about service team continuity and renewal philosophy before signing. Get the workers' compensation and benefits renewal caps in writing, because that is where the quoted advantage tends to erode.

What DecisionHR does well

  • ✓Three certified entities on the IRS CPEO list, all effective 1/1/2017
  • ✓Long operating history under one brand since 1996
  • ✓Bundled payroll, workers' compensation, HR, and benefits with a workers' compensation program placed through an A rated carrier
  • ✓Publicly claims eight consecutive years of single-digit medical renewals for most enrolled groups
  • ✓Growing through acquisition: Modern Business Associates in 2022 and Paymasters in 2026

Watch-outs and limitations

  • ⚠Not listed by ESAC, a credential gap versus several Florida peers
  • ⚠No published pricing and limited public disclosure of scale
  • ⚠Client-facing technology is not a differentiator
  • ⚠Recent private equity recapitalization means service and pricing direction may shift

✓ Best for

• Florida and Southeast small businesses

• Employers with 10 to 250 worksite employees

• Buyers who want an IRS-certified PEO without enterprise pricing

• Companies wanting predictable medical renewals

⚠ Not ideal for

• Buyers who require ESAC accreditation

• Tech-first buyers wanting a modern self-service platform

• Large multinationals or employers needing global coverage

Our ratings

Technology platform3/5
Service quality3/5
Benefits access3/5
Compliance depth4/5

Quick facts

Founded
1996
Pricing model
Quote-only, typically PEPM or percentage of payroll depending on the workers' compensation classes
Typical cost
Quoted per client; not published
Best company size
1 to 500+ employees per the company's own intake ranges
Contract flexibility
Annual agreements typical; confirm notice and exit terms in the CSA

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