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DecisionHR Review 2026

St. Petersburg based national PEO for small and mid-sized employers, majority owned by Coalesce Capital since 2025

Founded: 1996·Best for: 1 to 500+ employees per the company's own intake ranges (sweet spot: 10 to 250)·Quote-only, typically PEPM or percentage of payroll depending on the workers' compensation classes
The short answer

DecisionHR is an IRS-certified PEO that quotes companies of 1 to 500+ employees per the company's own intake ranges (sweet spot: 10 to 250), most often Florida and Southeast small businesses. Long-established Florida PEO with multiple IRS-certified entities and a stated record of single-digit medical renewals. Not ESAC accredited, and the 2025 Coalesce Capital recapitalization plus ongoing acquisitions make near-term service continuity worth diligencing.

Our take

DecisionHR is a credible regional option for Florida and Southeast employers who want a certified PEO without the pricing of the national brands. The CPEO status is real and verifiable, and the company has been operating under the same brand since 1996, which counts for something in a market with heavy turnover. We flag two things for buyers: there is no ESAC accreditation, so if your CFO or lender asks for that specific financial assurance you should look elsewhere, and the November 2025 majority sale to Coalesce Capital plus back-to-back acquisitions mean you should ask directly about service team continuity and renewal philosophy before signing. Get the workers' compensation and benefits renewal caps in writing, because that is where the quoted advantage tends to erode.

Read our full DecisionHR review: our score, how it prices, where it is strong, what to check before signing, and who should choose it.

What DecisionHR does well

  • ✓Three certified entities on the IRS CPEO list, all effective 1/1/2017
  • ✓Long operating history under one brand since 1996
  • ✓Bundled payroll, workers' compensation, HR, and benefits with a workers' compensation program placed through an A rated carrier
  • ✓Publicly claims eight consecutive years of single-digit medical renewals for most enrolled groups
  • ✓Growing through acquisition: Modern Business Associates in 2022 and Paymasters in 2026

Watch-outs and limitations

  • ⚠Not listed by ESAC, a credential gap versus several Florida peers
  • ⚠No published pricing and limited public disclosure of scale
  • ⚠Client-facing technology is not a differentiator
  • ⚠Recent private equity recapitalization means service and pricing direction may shift

✓ Best for

• Florida and Southeast small businesses

• Employers with 10 to 250 worksite employees

• Buyers who want an IRS-certified PEO without enterprise pricing

• Companies wanting predictable medical renewals

⚠ Not ideal for

• Buyers who require ESAC accreditation

• Tech-first buyers wanting a modern self-service platform

• Large multinationals or employers needing global coverage

Our ratings

Technology platform3/5
Service quality3/5
Benefits access3/5
Compliance depth4/5

Quick facts

Founded
1996
Pricing model
Quote-only, typically PEPM or percentage of payroll depending on the workers' compensation classes
Typical cost
Quoted per client; not published
Best company size
1 to 500+ employees per the company's own intake ranges
Contract flexibility
Annual agreements typical; confirm notice and exit terms in the CSA

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Is DecisionHR the right fit for your company?

Answers come from DecisionHR’s profile in our directory, verified September 2026.

Who is DecisionHR a good fit for?

DecisionHR fits: Florida and Southeast small businesses, Employers with 10 to 250 worksite employees, Buyers who want an IRS-certified PEO without enterprise pricing and Companies wanting predictable medical renewals. Its published company-size range is 1 to 500+ employees per the company's own intake ranges (sweet spot: 10 to 250), and it writes Professional Services, Construction, Healthcare, Hospitality and Nonprofits. Long-established Florida PEO with multiple IRS-certified entities and a stated record of single-digit medical renewals.

Who should not choose DecisionHR?

DecisionHR is not the right fit for: Buyers who require ESAC accreditation, Tech-first buyers wanting a modern self-service platform and Large multinationals or employers needing global coverage. Not ESAC accredited, and the 2025 Coalesce Capital recapitalization plus ongoing acquisitions make near-term service continuity worth diligencing.

How is DecisionHR priced?

DecisionHR does not publish rates. Pricing model: Quote-only, typically PEPM or percentage of payroll depending on the workers' compensation classes, quoted per client from your census, state mix and workers comp class codes. Contract terms: Annual agreements typical; confirm notice and exit terms in the CSA.

Is DecisionHR a certified PEO?

Yes. DecisionHR is on the IRS certified PEO (CPEO) list but is not ESAC accredited. A CPEO takes on sole liability for federal employment taxes and avoids the wage-base restart when you join mid-year.

What are the alternatives to DecisionHR?

The providers most often compared with DecisionHR are FrankCrum, CoAdvantage and Engage PEO. The right alternative depends on why you are looking. The usual reason: Not ESAC accredited, and the 2025 Coalesce Capital recapitalization plus ongoing acquisitions make near-term service continuity worth diligencing. A free side-by-side puts DecisionHR next to the PEOs that fit your headcount, states and industry.

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